Useful Links:

For more information regarding the Coronavirus please visit:

NETA Training will remain open for all current students and apprentices. If you would like to get in touch with your tutor/instructor you can email them directly or contact the team on 01642 616936 or apply@neta.co.uk.

Please keep checking our website and our social media posts for any updates.

NETA's Training's commercial courses will still be running as planned. For more information please contact the Sales Department on info@neta.co.uk or call 01642 616936. 

Please keep checking our website and our social media posts for any updates.

Student & Apprentice FAQ's

How can I contact Student Support or Welfare?

During non-contact teaching time, if at any time you require support or find yourself in crisis, please do not hesitate to use the list of numbers below to access support.

Finance

Careers

Enrichment

If you need support outside of these hours, please contact:-

  • CAMHS (Crisis) 03000 132000 option 6
  • Crisis (Adult) 01642 524714

For any information regarding Coronavirus please visit Public Health England:- https://www.gov.uk/government/organisations/public-health-england

What happens if I have an interview booked?

Following government guidance, we are moving to telephone interviews in order to reduce the amount of face to face contact we have. We are sorry that we won’t get the chance to meet you in person but as you will appreciate, we take the safety of our students and prospective students very seriously.

If you have not already been contacted by telephone, we aim to speak to you within the coming weeks. If your contact details have changed please don’t hesitate to email us with your new details at info@stockton.ac.uk.

Is there online learning available?

Yes, we have been working hard to provide all students and learners with the relevant guidance to access online learning and full support will continue to be provided remotely from your course tutors. If you are unsure, or have any questions, please contact your tutor through the usual email system.

How do I access online learning?

Your tutor should have already been in touch with you to advise you how to access the online learning resources. Please get in touch with your tutor through the usual email system if you are unsure or need some help.

Are open events still taking place?

Currently, all face-to-face open events have been placed on hold until further notice and we will be holding Virtual Open Events which you can access from our website.

We will continue to review this in line with the latest Government advice regarding large gatherings and school closures. Please keep checking our social media and website for any updates. 

 

I have been invited to welcome days and explorer days but if these are cancelled will there be another opportunity for me to visit NETA before I start in September?

We will hopefully have the opportunity to run explorer days later this summer. We understand that it is important to get a taste of what NETA is like before you enrol. We will continue to update you as and when we have new information on this.

What are the Enrolment Plans for New and Returning Students?

As a result of the need for social distancing and the health and safety of our staff and students being our priority, our teams are currently investigating the options for the safest enrolment ahead of the new academic year, starting in September.

We are looking towards a move to an online, distanced enrolment with full explanation and instruction. Additionally, to make the process as easy as possible for you, we are going to implement an online chat function so that there is always someone available to give you the enrolment support you need.

As more firm plans are put in place, we will be in touch with you to provide everything you need to enrol and start college life – we can’t wait to meet you, virtually or otherwise!

Please remember, you place is secure and we will support you every step of the way – if you need more information or advice at this stage, please contact our School Team via one of our social media channels or email info@stockton.ac.uk

Can I ring NETA or my tutor?

We would encourage you to contact your tutor through the usual email system or via teams and they will do their best to reply as soon as possible.

Can I apply to study a distance learning/CPD course with Stockton Riverside College?

Yes, we offer a wide range of distance learning courses in areas including health, customer service, business admin, warehousing, team leading, mental health and data protection, to name but a few. You can study from the comfort of your own home and many are fully funded if you are aged 19+. For details and our full range of courses visit: https://www.stockton.ac.uk/courses/distance-learning/.

Commercial FAQ's

Do you have any information about CompEx Certification?

Should your Compex Certification be due for renewal the standard process would be that delegates must complete renewal training prior to expiry.  JTL have agreed to issue delegates with a 3 month grace period on Certification.   

Please email info@neta.co.uk requesting this statement

Do you have any information about the renewals of Scaffolding Cards?

Should your CISRS Card be due for Renewal dispensation/flexibility will be given by the card provider CISRS who are also requesting employers be flexible should delegates have been affected due to centre closures.  CISRS Statement available on request from info@neta.co.uk

Do you have any information about renewals of the CCNSG Cards?

Should your CCNSG Safety Passport card be due for renewal, ECITB are allowing additional time to complete this.  As standard delegates must complete their CCNSG Renewal course within 3 months of the expiry date on their card.  ECITB have now extended this grace period to 6 months.

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