Forklift Truck Driver Training


To provide effective training for operators which meet the requirements placed upon employers with regard to the Health and Safety at Work Act 1974 and other relevant Regulations and Codes of Practice.

All candidates should be reasonably fit, both physically and mentally, have the learning ability and potential to become competent operators and be over the minimum age of 16 years (except in ports, where they must be at least 18 years old. Candidates selected for this course should be reliable and have a responsible attitude towards the workplace.

Awarding Organisation

Training Format
Predominantly practical although some classroom work is involved.

Practical test of basic operating skills, pre-use Inspection and Knowledge examination.

Maximum Number
Delegate to duration ratios are as follows:

Novice 3 32½hrs 5
Existing 3 19½hrs 3
Refresher 3 6½hrs 1
Conversion  3  13hrs 2
Novice 2 26hrs 4
Existing 2 16¼hrs 2.5
Refresher 2 5½hrs 1
Conversion  2  9¾hrs 1.5
Novice 1 19½hrs 3
Existing 1 13hrs 2
Refresher 1 4½hrs 0.5
Conversion 1 6½hrs 1
  • Novice – No previous experience
  • Existing – Has recent experience and familiarity with the steering characteristics of the machine, but not had formal training.
  • Refresher – Preciously certificated.
  • Conversion – Has attended adequate operator training on other workplace transport material handling equipment and will be able to provide supporting documentation

Delegates who achieve a pass in all elements of the assessment will be awarded an RTITB certificate. This certificate will be sent directly to the delegate or their sponsor company.

Please note: All successful delegates are registered on the NORS – (national operator register scheme) for a period of 3 years from the date of test.

Additional Information
Meeting the needs and expectations of service users is of the highest priority to our staff. Therefore if you have any concerns or wish to make a comment about the service please contact:


On completion of the course the learner will be able to:

  • Operate the fork lift truck safely and efficiently within the workplace, including their duties under the Health and Safety at Work Act 1974 and the risks associated with truck use.
  • Carry out a Pre-Use Inspection, appropriate maintenance tasks and reporting processes.
  • Authorisation to operate arrangements.


(Site Induction)

Practical Training / Core Sessions

  • Theory
  • Introduction to the truck.
  • Controls and instruments
  • Operation of the hydraulic controls
  • Preparing, moving, stopping and parking the truck.
  • Basic Steering
  • Accurate Steering
  • Confined Area Steering
  • Chicane
  • Fuel Source
  • Pre-Inspection Use
  • Truck and Load Stability
  • Load Assessment
  • Handling Empty Pallets
  • Handling Palletised Pallets
  • Handling Different Loads
  • Vertical Face and Undercutting
  • Stacking-Eye-Level
  • Stacking-High-Level
  • Turning in a Narrow Aisle
  • Industrial Racking – Low-Level
  • Industrial Racking – Eye-Level
  • Industrial Racking – High-Level
  • Negotiating Inclines
  • Bulk Stacking
  • Vehicle Loading and Unloading
  • Assessment
  • Course Closure


  • Theory Update
  • Introduction to the Truck and Principles of Stability
  • Pre-use Inspection
  • Assessment of Operator Ability and Remedial Tuition
  • Assessment
  • Course Closure


  • Theory Update
  • Introduction to the truck and principles of stability
  • Preparing, Moving, Stopping and Parking the Truck
  • Accurate Steering
  • Chicane
  • Fuel Source
  • Pre-Use inspection
  • Load Handling and Stacking
  • Turning and Depositing in Industrial Racking
  • Bulk Stacking
  • Vehicle Loading and Unloading
  • Assessment
  • Course Closure

The following optional sessions can be included during your course delivery to supplement the core sessions. These sessions are not mandatory, but they may be relevant to your working environment.

Please note that if you require either of these sessions, the time spent delivering them must be added to the required minimum training duration.

Optional Sessions

  • Fork Positioners
  • Operating on a Public Road

Theoretical Training

  • Operator’s safety code
  • Truck/load stability